Platform message log
Platform operators with super.communications.messages (granted alongside super.tenants) can open Platform → Activity & logs → Message log on the central host.
What appears here
- Tenant product mail from all tenants (invoice sends, detention notices, and other
message_scope=tenantrows). - Platform security mail (
message_scope=platform): password reset and email verification. These never appear in a tenant’s Message log.
Security mail sandbox
Platform → Settings → General → Security mail delivery mode:
| Mode | Behavior |
|---|---|
sandbox (default) |
Auth mail is stored as held platform rows without a body. Release from this Message log regenerates the message (fresh reset token or signed verification URL) and queues SES delivery. |
live |
Auth mail queues for immediate SES delivery. |
Use sandbox while validating SES configuration. Switch to live only when operators are ready for real reset and verification links to reach users.
Held message actions
On a held row, platform operators may Release for delivery or Discard. Release regenerates security-mail bodies; discard is permanent.
Audit
Viewing platform-scoped security mail detail is audited (communication.security_mail.detail_viewed). Reset and verification URLs are not written to tenant-visible surfaces or to auth-send audit payloads.