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Signing in and account access

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Signing in and account access

This article covers logging in, signing out, password recovery, and email verification. The same flows support a future public help experience: guests can read help without an account, but most product pages require authentication.

Signing in

Use the Login page with your email and password. If your organization uses invitations for drivers, you may arrive through an invite link first; see Accepting a driver invitation.

Signing out

Use Log out from the user menu when you are finished, especially on a shared device.

Forgotten password

Use Forgot password on the login screen to request a reset link by email. Links expire; request a new one if needed.

Email verification

If your account requires verified email, follow the link from your inbox. You can resend the verification message from the prompt when the app asks you to verify.

Profile and password while signed in

Signed-in users can update their own password and preferences from Your profile. Admins with permission can open another user’s profile to send a password reset or adjust certain fields.

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